This week on a special episode of “Off The Cuff,” Justin is joined by Andy Brantley, president and CEO at CUPA-HR, and Anthony Jones, executive director of scholarships and financial aid at the University of Utah, to discuss employee retention within the higher education sector, with a focus on financial aid offices. The group dives into some recent survey data, position classification systems, and also walks through one office’s experience going through the reclassification process. Andy and Anthony also share their expertise with listeners on how to approach annual budgets and office operations.