On a special episode of “Off The Cuff,” Justin is joined by 2020-21 NASFAA National Chair Brenda Hicks, who serves as the director of financial aid at Southwestern College in Winfield, Kansas. Justin and Brenda discuss her background in admissions and what led her to financial aid, the obstacles she has faced since becoming national chair, and provide advice to administrators on how to navigate an unprecedented year due to the continued disruptions caused by the novel coronavirus. Keep an eye out for more special episodes throughout the month of August!